Our staff are here to make sure both students and employees of San Jacinto College are set up for success. We provide many spaces and services on campus, so feel free to drop by and let us help you!
Our campus libraries offer computers, WEPA printers, academic databases, and more to support your research and creative endeavors!
If you need a computer to complete your registration and payment process, we have kiosks and registration labs at all of our campus Welcome Centers and lobby areas.
Monday - Thursday: 9 a.m. - 6 p.m.
Friday: 8 a.m. - 2 p.m.
Password resets
Multi-factor Authentication (MFA) help
Wi-Fi troubleshooting
Office 365 email and Microsoft Teams
Global Protect VPN
Updates for operating systems, browsers, and hardware drivers
Adobe Creative Cloud (for approved students and employees)
Requests for classroom troubleshooting: Service Desk employees cannot leave the service desk area to address concerns in other locations on campus.
Diagnosing & repairing my computer
Installing software on my device
For College-owned devices: please contact Technical Support for assistance.
For Personal devices: the Service Desk can provide guidance only.
Technical Equipment Check Out
Equipment requests must be submitted to the Help Desk.
Printing Needs
The Service Desk does not have available printers.
Students can use WEPA printer stations located in campus libraries, ILC's and other posted locations.
Visit the WEPA website to make an account. Download WEPA’s free print driver or app to your computer or mobile device. Connect to the Internet from any computer or mobile device and send your documents
to a WEPA kiosk on campus. Visit the WEPA print station, log into your account, and print your documents anytime.
You can pay for prints with a credit card, WEPA card or with money from your student
account. WEPA cash cards can be purchased at the library from the card machine for
$5. This is a cash transaction and cards are not reloadable.How to Print
Make a WEPA Account
Download the Print Driver
Send Documents to a Printer on Campus
Print
WEPA printers are available on each campus for students' printing needs. See where you can find a printer on your campus below. If you need help, view these instructions on how to print.
Central | north | south | generation park |
---|---|---|---|
C11 First Floor | N14 First Floor | S1.202 | G2 First Floor |
C19.105 | N14 Second Floor | S10.108 | |
C21 First Floor (1) | N17 | S10 | |
C21 First Floor (2) | |||
C21 Second Floor |
ITS Service Desk Hours of Operation & Locations
Monday - Thursday: 9 a.m. - 6 p.m.
Friday: 8 a.m. - 2 p.m.
ITS Tech Support
ITS Help Desk Hours of Operation
On-Campus Phone:
6137
Off-Campus Phone:
281-998-6137
Email:
techsupport@sjcd.edu